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Terms & Conditions


 Unless told otherwise, all orders are paid in advance!

bank transfer:
ING Bank:      to    Righthere in Rotterdam
Iban: NL08 INGB 0667190902
mention your order nr!

Bank Address: IGN NV
                           PO Box 1800
                                                       1000BV AMsterdam - Netherlands

( add an additional 4% paypal fee to your total order and mention your order nr.)

   iDeal payments:

(only for customers in the Netherlands!)

Products will be shipped out after receiving full payment. If a payment is not received within
7 days your order will be automatically cancelled and you will not be able to buy from our store anymore
unless the order was cancelled by yourself and a prior notice was given to us.

Payments from outside the Netherlands need to reach us within 10 days.
After 10 days the order will be cancelled automatically.
We keep the right without further notice to refuse or remove any order!

If an order cannot be despatched within 7 days after us receving the payment the customer will be notified.
In such cases KidzPlanet will update the "NEWS" page with relevant information.

For Dutch customers that use iDeal there a non-refundable fee of € 0,50 will be applicable for use with iDeal payments.

When a product is out of stock (by mistake), the customer will be contacted via telephone or email
with an update. If the order includes more than one product, a partial delivery can be arranged upon a request of the customer.

If an ordered product in no longer available or cannot be delivered,

the customer will be able to receive a full refund or use the credit towards purchasing an alternative product from our store.

Upon customer’s receipt of the shipment, a return and/ot refund is only possible for unopened and unused products,

within 1 week from the delivery date. All products need to be tested within 1 week after purchase.

All prices quoted are including 21% VAT/TAX for companies outside the Netherlands.

Within Europe, companies can buy VAT / TAX free if they have a valid EU VAT registration number and can send us a copy.

Companies without a valid VAT / TAX number
have to buy including VAT / TAX and may be able to deduct the VAT/TAX again with their VAT/TAX agency.
Residents outside EUROPE can buy without VAT / TAX. Please mention this on your checkout and we
will change your invoice. Otherwise you will be taxed as standard.

Return shipments (for any reason) always need an RMA number given by KidzPlanet.
Return shipments without RMA number will be refused and returned.





 CopyRight RightHere Innovations (2007 - 2017)


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